Privacy Policy

Effective Date: July 12, 2026

This Privacy Policy describes how sanidirectholding collects, uses, and safeguards the personal information you share with us when you visit our website or purchase our bathroom accessories. By using our site, you agree to the practices described here.

Information We Collect

  • Contact details such as your name, email address, phone number, and shipping or billing address.

  • Order information, including items purchased, payment details processed securely by our exclusive payment provider, Stripe, and order history.

  • Account information such as your login credentials and saved preferences, where applicable.

  • Browsing information, including pages viewed, items added to your cart or wishlist, and general site interactions.

  • Any information you share with us directly, such as messages sent to customer support.

We also use cookies and similar tracking technologies to understand how visitors use our site and to improve your overall experience.

How We Use Your Information

  • To process and fulfill your orders, including payment and shipping.

  • To communicate with you about your order status, account, or promotions you have opted into.

  • To personalize your shopping experience and recommend relevant products.

  • To maintain, secure, and improve our website.

  • To respond to customer service inquiries.

How We Share Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business, such as payment processors (Stripe) and shipping carriers, solely for the purpose of fulfilling your order. We may also disclose information where required to comply with applicable law or to protect our rights, property, or safety, or that of our customers.

Data Security
We use reasonable administrative and technical safeguards to protect your personal information from unauthorized access, alteration, or loss. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  • You may request access to, or correction of, the personal information we hold about you.

  • You may request that we delete your personal information, subject to any legal retention obligations.

  • You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

  • You may manage cookie preferences through your browser settings.

International Transfers
If you are located outside the Netherlands, please be aware that your information may be transferred to, stored, and processed in the Netherlands, where our servers and service providers operate.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our site after such updates constitutes acceptance of the revised policy.

Contact
If you have questions or concerns about how we handle your personal data, please reach out using the details below.

Get In Touch